Delete your Theophony Resound account

How to delete your account

In the app (quickest): open Account, tap Delete account, and confirm. Your account and the choices saved with it (favorites, alarms, language and theme) are removed.

Without the app: send an email to theophonyfm@gmail.com from the email address you used to sign up, with the subject "Delete my account". We will delete your account and the saved choices linked to it and reply to confirm.

What is deleted

• Your account: email address and sign-in details.
• Your saved choices: favorites, alarms, preferred language and theme.

What may be kept

• Messages you sent through Contact us are kept for as long as we need them to answer you and keep a record of the request. Tell us in your email if you want a message deleted as well and we will delete it.
• Technical records kept by our service providers for security and to prevent abuse, for a short time.

How long it takes

We delete requests made by email as soon as we can, normally within 30 days.

Questions

Write to theophonyfm@gmail.com. Our privacy policy for the app is at https://theophony.org/privacy-policy/.